The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“Every meal was a delight! The breakfast buffet featured local specialties like spruce shoot smoothies and cloudberry jam, making it a nice start to the day.” view full review
Relaxing Sauna!
“After an exhilarating day of skiing, the sauna provided the perfect retreat to unwind and recharge. It was a much-needed relief for our tired muscles.” view full review
Epic Skiing Experience!
“The hotel offers very nice access to skiing trails with helpful staff at the ski rental shop, ensuring we felt ready and equipped for an adventure in the snow.” view full review
Cozy Rooms!
“Our room, though small, was incredibly cozy and perfect for a restful night's sleep after a long day of activities.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Pets allowed
Security
Luggage storage
Ski storage
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Ski school
Hiking
Horseback riding
Cycling
Fishing
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Ski equipment hire
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Sauna
Room features
Heating
Terrace
Garden furniture
Self-catering
Electric kettle
Show more
Location
Pallastunturintie 560,
Pallastunturi,
Finland,
99330,
Lapland Finland
Map view
Pallastunturintie 560,
Pallastunturi,
Finland,
99330,
Lapland Finland
City landmarks
Laukukero
1.8
km
Pallaskero
2.7
km
Taivaskero
3.2
km
Pyhajoki
4.8
km
Nearby
Pallas-Yllastunturi National Park
Pyhakero
590 m
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Magical Christmas experience
Stunning winter scenery
Cold rooms
Limited dining options
8.4/10
Great
Rooms
7.4
Location
9.6
Service
8.9
Dining
8.3
Guest reviews
8.4/10
based on 18 reviews
8.2
8.2/10 based on 600 reviews
John
United States,
January
2025
6.2/10
The hotel offers a magical experience in a stunning location, but the overall service and accommodations could use improvement. While the activities for kids and the Christmas spirit were delightful, issues like cold rooms and inadequate amenities made it less enjoyable. The dining options were decent but lacked variety, and the overall experience didn't match the high price tag we expected.
Rooms
6.0
The rooms were basic but clean. We faced issues with water temperature and some unpleasant odors.
Service
5.0
Service was inconsistent; some areas felt disorganized, especially during arrival and equipment rental.
Location
9.0
The hotel is set in a beautiful national park, providing breathtaking scenery and a true winter wonderland experience.
Dining
5.0
Dining options were limited, with only one choice for kids, which left us less than satisfied.
Facilities
6.0
Facilities felt basic, and there could have been more activities to ensure everyone had enough to do, especially in the evenings.
Magical Christmas experience
Cold rooms
David
United States,
December
2024
9.2/10
This hotel offers a truly magical experience, especially for families. The atmosphere is enchanting, with engaging elves and lovely festive activities that create unforgettable memories. The rooms are basic but very clean and warm. While everything was delightful, it would have been nice if the room had a few more amenities. The location is remote but breathtaking, and I even got to see the northern lights!
Rooms
8.0
The rooms were basic yet spotless and comfortably warm, perfect for the snowy weather.
Service
10.0
The staff, including the entertaining elves and TUI reps, went above and beyond to make everyone feel special.
Location
9.0
The hotel is situated in a stunningly beautiful and remote area, only about an hour's drive from the airport.
Dining
9.0
The food served at the hotel was fantastic and added to the overall magical experience.
Facilities
10.0
The variety of activities, like sledging and husky rides, provided plenty of entertainment and were well organized.
Magical atmosphere
Basic room amenities
Luna
United Kingdom,
December
2024
9.0/10
What an incredible experience! The hotel is nestled in a breathtaking national park, surrounded by stunning views and the beauty of nature. The accommodations were basic but definitely comfortable, making it an ideal family-friendly destination. The highlight was undoubtedly the excellent dining, where the chef prepared amazing meals catering to my dietary restrictions. However, while the overall experience was fantastic, the rooms could use a touch more modernity and comfort for an even better stay.
Rooms
7.0
The rooms were basic but surprisingly comfortable, perfect for relaxation after a day in the snow.
Service
10.0
Service was top-notch, with incredibly helpful staff who ensured we had a memorable time throughout our stay.
Location
10.0
The location is simply stunning, deep in the national park with phenomenal views all around.
Dining
10.0
Dining was a highlight, with the chef catering specifically to my food allergies and delivering delicious meals.
Facilities
8.0
The hotel offered great facilities, although I felt some could benefit from an update to enhance comfort.
Mason
United Kingdom,
November
2024
9.8/10
Staying at this hotel felt like stepping into a winter wonderland! The surroundings were breathtakingly beautiful, and the activities for kids were truly magical. The elves and the staff went above and beyond to create a memorable experience, with engaging entertainment for the whole family. However, it was quite a journey from the airport, and while everything was included, it did come at a premium price.
Rooms
9.0
The accommodations were cozy and perfectly suited for a family getaway.
Service
10.0
The service was exceptional, with staff and entertainers providing a truly immersive experience.
Location
10.0
Nestled in the heart of a National Park, the location was stunning and felt wonderfully secluded.
Dining
10.0
Dining at the hotel was a delight with various delicious options, making each meal enjoyable.
Facilities
10.0
The facilities offered a range of fun activities, including sledging and crafts.
Alfred
United Kingdom,
October
2024
9.2/10
I had an incredible holiday at this hotel, filled with magical experiences and warm, cozy surroundings. The activities organized for families were fantastic, especially around Christmas time. While the rooms might not be the most luxurious, they fit the overall charm of the hotel. The food was excellent, and the staff went above and beyond to make our stay unforgettable.
Rooms
8.0
The rooms had a cozy feel, which matched the charm of the hotel, but they were quite simple.
Service
10.0
The TUI reps and hotel staff really made our stay special; they were genuinely passionate about ensuring the kids had a magical time.
Location
10.0
Nestled in the beautiful surroundings of Finnish Lapland, the location is perfect for outdoor activities like skiing and experiencing the stunning nature.
Dining
9.0
We were well-fed during our stay with fantastic food that complemented our festive experience.
Facilities
8.0
Though not extravagant, the hotel facilities were perfectly adequate and added to the overall experience, especially the guided activities.
Austin
United States,
October
2024
8.2/10
This hotel truly offers a wonderful experience, especially around the holiday season with the magical ambiance and the opportunity to see the northern lights. The environment is festive, and my family had a great time sledging. However, some aspects, like the dining options and the check-in process, could use some improvement to enhance the overall experience.
Rooms
7.0
The rooms were basic but clean and comfortable, providing a cozy retreat after an adventurous day.
Service
9.0
The service was genuine and attentive, making us feel very welcome throughout our stay.
Location
10.0
Nestled in the beautiful Finnish national park, the hotel offers stunning views and a serene atmosphere, perfect for winter activities.
Dining
7.0
While the dining was decent, featuring wholesome winter meals, the variety could be improved to cater more to guests' preferences.
Facilities
8.0
The facilities were adequate, though not luxurious; the availability of activities kept us entertained, especially for the kids.
James
United Kingdom,
October
2024
8.2/10
I had a wonderful experience during my stay, particularly enjoying the cleanliness and warmth of the hotel. The staff was incredibly helpful, making my time there even more pleasant. The breakfast buffet was remarkable, offering a rich selection. However, the hotel is definitely in need of some refurbishment, as the rooms felt outdated, and the shower was quite old-fashioned.
Rooms
6.0
The rooms were clean but quite basic and outdated. Although the space was sufficient for my needs, it lacked modern amenities, and the shower was more reminiscent of the 60s.
Service
10.0
The service was exceptional, with the staff going above and beyond to accommodate guest requests. They were always approachable and helpful.
Location
9.0
Nestled in the National Park, the location offered stunning landscapes and easy access to numerous hiking trails, making it an ideal spot for outdoor enthusiasts.
Dining
9.0
The breakfast was truly mind-blowing with an impressive array of options. However, the lunch and dinner choices were a bit limited but still wholesome and satisfying.
Facilities
7.0
While the sauna was a nice touch, other facilities could benefit from updates. The overall ambiance felt welcoming, but it could be improved with some modernization.
Oscar
United Kingdom,
October
2024
8.8/10
We had a magical family trip at the hotel, enjoying the cozy atmosphere and Christmas spirit in the stunning Finnish national park. The excursions and food were fantastic, making it a great value for money. However, some aspects were challenging, like the arrival process and limited space for children to try on snow gear.
Rooms
8.0
The rooms were basic but clean and comfortable, providing lovely views of the surroundings.
Service
9.0
The service from the TUI staff was excellent throughout our stay, providing great assistance at the airport and during our excursions.
Location
10.0
The hotel is situated in a beautiful spot within the national park, offering breathtaking views of nature all around.
Dining
9.0
The dining experience was delightful, with wholesome meals provided, including options for both adults and children.
Facilities
8.0
The hotel offered a range of facilities, including fun activities for children and great areas to enjoy the snowy outdoors.
Nathan
United States,
August
2024
7.6/10
We had a memorable family holiday filled with adventure and magic in Lapland. The hotel felt cozy like a log cabin, with clean and comfortable rooms. However, the dining options were limited, and we were a bit frustrated with the strict timing on returning snow gear. Overall, it was a truly special experience, and I would definitely return.
Rooms
8.0
The rooms were clean and had a cozy log cabin feel, comfortable for our family.
Service
7.0
The service was decent but could improve, especially regarding communication on snow gear.
Location
9.0
The hotel is situated in the breathtaking Finnish national park, providing stunning views and plenty of snow activities.
Dining
7.0
Dining offered hearty meals, but choices were somewhat limited for both adults and children.
Facilities
7.0
The facilities were basic but served our needs, with good activities for kids.
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